![]() ![]() Maintains accurate records of incoming and outgoing calls by entering information into computer.Makes contact and maintains communication with other agencies such as State Watch Office, Florida Fish and Wildlife Commission, Tampa Bomb Squad, National Transportation Safety Board, FBI, United States Coast Guard, Department of Environmental Protection, National Oceanic Atmospheric Administration (NOAA), Department of Health, State Forestry Service, Federal Aviation Administration (FAA), Department of Homeland Security, all local police agencies, etc.Coordinates with other agencies in relaying or securing information and maintains constant contact with established operating frequencies.Dispatches the proper equipment to handle Fire/EMS emergencies, relays information, and executes tasks/requests related to these emergencies.Uses phone location services as needed to determine where to send emergency assistance.Screens calls, determines the appropriate actions, and initiates action as required by standard operating procedures.Receives telephone calls requesting assistance or information from citizens or emergency service agencies/personnel.ESSENTIAL JOB FUNCTIONS (examples, not all inclusive) Performs work involving the receipt and documentation of routine and non-routine exchanges typical to Fire/EMS/Police 911 emergency calls and public safety related non-emergency calls performs the full range of fire dispatch and radio operation functions as needed provides leadership and mentors trainees as needed. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. ![]()
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